Be smart and have fun with us.
We are passionate about playing as much as you, but we like to do it safely.
Our mission is to entertain you and be there for you whenever you may need us.
For this reason we have put in place some useful resources for you to refer to whenever you may need:
Responsible Gaming is about being in control of your own game by having fun and considering the game only as a form of entertainment, without exceeding your possibilities.
When you start to believe that you can transform playing games into a job, or that you can become rich thanks to it; or when you start thinking that you can actually predict the outcome of your bets; or, if you play to escape your problems, then it is time to reach out for help.
Uncontrolled gambling may have many negative impacts on your family, on your social life and friends, on your health and on your economic well being.
One of our goals is to make you aware of your own limits. Unfortunately, losing is part of the game too and being prepared to accept it is the key to keep control of your playing.
KNOW YOUR LIMITS
Since at Mountberg we believe that your ability to play safely is very important, we have set up tools in all our casinos for you to avail of when you feel you need to take a break.
In the limit page of your account you may find:
If you feel that the above limits are not enough you can also request your account to be frozen for specific periods of time:
Should you be unable to control your gambling you can decide to take a much longer break or even to permanently self-exclude yourself from all Mountberg casinos. Electing for a period of self-exclusion will mean that it will not be possible to reopen your account for periods ranging from six months to five years.
All the limits and restrictions shall become effective immediately after inserting and confirming the settings in your account “Cashier” – “Limits” section on our portal.
SELF ASSESMENT TEST
If you are not sure about your gambling activity please feel free to conduct the GamCare Self-Assessment Test by clicking here.
The assessment consists of statements to evaluate and give a score on a scale of 1-10 according to how much they apply to you. The result will provide you with a breakdown of how gambling is affecting your life and will give you personalised recommendations for your next steps.
SPECIALIZED SUPPORT - Gambling Counselling Organizations
Gamblers Anonymous is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to do the same.
They offer various aids for the compulsive gambler including a forum, a chat room, literature and most importantly a meeting finder.
GamCare: Founded in 1997, GamCare is the leading provider of information, advice and support for anyone affected by problem gambling. They operate the National Gambling Helpline, provide treatment for problem gamblers and their families, create awareness about responsible gambling and treatment, and encourage an effective approach to responsible gambling within the gambling industry.
Gambling therapy: Gambling Therapy is a global service offering free practical advice and emotional support to anyone affected by problem gambling.